Collaboration in GearJoT isn't a separate chat product. It's channels and threads tied to the equipment, inspections, and issues you're working on. No more forwarding screenshots or losing context in email.
Business Outcomes
Every asset, issue, or work order has a channel. Membership follows assignments. One place to talk about "this machine" or "this finding" with the record visible alongside.
Start threads on messages or objects. @mention people or teams. Reference assets or issues — they show as links. Threads can be resolved; they stay searchable.
Internal channels for triage and sensitive decisions. Shared channels for dealers, OEMs, and partners. Same asset can have both — no accidental leakage.
Assignment, mention, and status-change notifications. Approvals (sign-off, closure) are first-class: request, approve/reject, and audit trail in one place.
External Collaboration
Share specific data with external partners without exposing your entire operation. Insurance adjusters see damage reports but NOT internal cost notes. Vets see health records but NOT financials. Granular, field-level control.
Different access levels for different roles
Granular control over what each external partner can see
Context, decisions, and accountability — right where the work happens.