Issues & Corrective Actions

From finding to verified fix.
Nothing falls through.

Closed-loop issue management that connects every finding to its resolution. Severity triage, assignment, SLA tracking, corrective actions, recurrence detection — all linked back to the asset.

GearJoT issues kanban board

What changes when every issue gets resolved

Less unplanned downtime
Issues are caught, triaged, and fixed before they become breakdowns
Fewer repeat failures
Recurrence detection surfaces patterns so you fix root causes
SLA compliance
Track resolution time against targets with automatic escalation
Faster triage
AI suggests severity, priority, and assignee based on context and history

Every issue flows through a clear path

Open
Finding flagged
Investigating
Root cause analysis
In Progress
Corrective action
Resolved
Verified & closed

Complete issue management

🎯 Smart triage

GearBot suggests severity, priority, and assignee based on finding type, asset criticality, and who's resolved similar issues before. You approve or adjust.

🔗 Linked to everything

Every issue links to the asset, the inspection finding, evidence photos, corrective actions, and the work order. Full context without searching.

⏱ SLA tracking

Set resolution targets by severity. Track time-to-resolution. Automatic escalation when SLAs are at risk. No more "how long has this been open?"

🔄 Recurrence detection

"Third hydraulic issue on this unit in six months." GearBot flags patterns so you can address root causes, not just symptoms.

✅ Verified resolution

Corrective actions require evidence. Closure can require re-inspection, photo verification, or supervisor sign-off. "Fixed" means proven.

📊 Kanban & filters

Visual board by status. Filter by site, severity, assignee, asset type, or age. Custom views for different teams and roles.

Close the loop on every finding.

Stop losing issues in email. Start resolving them in system.